Emergencies don’t wait for anyone. Whether you’re a resident of Illinois or a visitor exploring Chicago, Springfield, or other cities, knowing the right emergency numbers and hospitals can make all the difference. This 2025 guide provides a reliable resource you can bookmark and share with family, friends, and travelers.
Essential Emergency Numbers in Illinois

Universal Emergency Number
Dial 911: The number one lifeline in the United States, including Illinois. Call this in life-threatening situations—medical emergencies, fires, accidents, or crimes in progress.
Police (Non-Emergency Lines)
Chicago Police (non-emergency): 311 (inside Chicago) or 312-746-6000 (outside Chicago)
Illinois State Police: 217-782-2131
- Use these numbers for reporting non-urgent issues such as minor thefts, noise complaints, or suspicious activity that is not an immediate danger.
Fire Department (Non-Emergency)
Chicago Fire Department (non-emergency): 312-744-5000
- Call only for general questions, fire safety inspections, or community services—not for emergencies.
Poison Control
1-800-222-1222: The Illinois Poison Center provides free, confidential advice 24/7 for poisoning, drug overdoses, or accidental chemical exposure. More info at Illinois Poison Center.
Mental Health & Suicide Prevention
988 Suicide & Crisis Lifeline: Free, confidential support for anyone in emotional distress or experiencing suicidal thoughts. Available 24/7 in English and Spanish.
Roadside Assistance & Highway Emergencies
Dial *999 on Illinois tollways or interstates for direct help from the Illinois State Police.
For traffic updates and travel conditions: visit Getting Around Illinois.
Best Hospitals in Illinois (2025)
Illinois is home to some of the top hospitals in the nation, particularly in Chicago. These hospitals are known for advanced medical care, trauma centers, and specialized treatments.
1. Northwestern Memorial Hospital – Chicago

Ranking: #1 hospital in Illinois (U.S. News & World Report, 2025)
Specialties: Cancer, cardiology, neurology, organ transplants
Why it matters: A leading teaching hospital affiliated with Northwestern University Feinberg School of Medicine.
2. Rush University Medical Center – Chicago

Specialties: Neurology, orthopedics, cancer care, and trauma services
Notable for: Its butterfly-shaped hospital tower, designed for faster emergency response.
3. University of Chicago Medical Center – Hyde Park, Chicago

Specialties: Cancer, heart care, pediatrics, advanced surgery
Highlight: Houses Comer Children’s Hospital, one of the best pediatric hospitals in the Midwest.
4. Advocate Christ Medical Center – Oak Lawn

Specialties: Level I trauma center, cardiology, women’s health
Why it matters: One of the busiest trauma centers in Illinois, crucial for accident victims.
5. NorthShore University HealthSystem – Evanston Hospital

Specialties: Neurology, cancer research, cardiovascular care
Highlight: Known for its integrated health system and research collaboration with the University of Chicago.
Quick Safety Tips for Tourists in Illinois
Save local numbers in your phone before traveling.
Know your location—if you call 911, be ready to provide landmarks, street names, or highway exits.
Use 988 if you or someone you know struggles with anxiety, depression, or a mental health crisis.
Travel insurance is highly recommended if you’re visiting from outside the U.S.
Bookmark hospital maps—especially if you’re in Chicago, where hospitals are spread across neighborhoods.
Final Thoughts
Emergencies can happen anytime, but having the right numbers and knowing which hospitals to trust can save lives. Illinois offers some of the best medical facilities in the U.S., especially in Chicago, and its statewide emergency systems are reliable and fast.
Stay safe, stay prepared, and keep this guide handy for yourself and your loved ones.
Frequently Asked Questions (FAQ)
1. What number should I call in Illinois for emergencies?
Always dial 911 for immediate emergencies like accidents, fires, or life-threatening medical situations. For non-emergency police matters, you can call local non-emergency numbers, such as 311 in Chicago.
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2. What is the Illinois Poison Center number?
The Illinois Poison Center is available 24/7 at 1-800-222-1222 for poisoning, chemical exposure, or drug overdose emergencies. More information is available at Illinois Poison Center.
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3. Which hospitals in Illinois are best for serious medical emergencies?
Some of the top hospitals for emergencies and specialized care include:
Northwestern Memorial Hospital – Chicago
Rush University Medical Center – Chicago
Advocate Christ Medical Center – Oak Lawn
These hospitals are equipped with Level I trauma centers and advanced emergency facilities.
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4. Is there a dedicated number for mental health crises?
Yes, dial 988 to reach the Suicide & Crisis Lifeline. This line provides confidential support 24/7 for emotional distress, suicidal thoughts, or mental health crises.
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5. Are there special emergency services for highways in Illinois?
Yes. On Illinois tollways and highways, you can dial *999 for immediate assistance from the Illinois State Police. This is essential if you experience a roadside breakdown or accident.
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6. Which hospital is recommended for tourists in Chicago?
Tourists often visit Northwestern Memorial Hospital or Rush University Medical Center, as they are centrally located and offer comprehensive emergency and specialized care.
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7. Do Illinois hospitals accept international insurance?
Many top hospitals, including Northwestern Memorial and Rush University Medical Center, accept major international insurance plans. Always check with the hospital before admission.
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8. How can I stay prepared in Illinois for emergencies?
Save emergency numbers in your phone
Know your exact location or nearest landmark
Familiarize yourself with hospital locations in advance
Carry travel insurance if you are a visitor
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I am Sabiq Rasel is an Entrepreneur and broadcaster. I believe that every sip of coffee holds the potential for a moment of inspiration, creativity, and every cup tells a story.